FREQUENTLY ASKED QUESTIONS + ANSWERS

website + ecommerce faq

+ I am super interested in your web design services, how do we begin?

Simple! Get in contact with me and I will guide you from there. Just click the button at the bottom of this page!

+ What do I need to start?

To get your project started I will send you an intake form, contract and collect deposit. From there we will have our initial consultation and I will collect all I need to begin your new website.

+ How do payments work?

Standard deposit for all projects is 50%. Payment plans are available upon request.

+ I'm not the best writer / marketer, can you help me with my website content writing?

100% yes! This is usually the biggest challenge so My Wolf Design offers an expert to help ensure the voice of your brand is on point with SEO optimization top of mind.

+ are you a Squarespace Circle Member?

Yes I am! And that means I am an “Experienced professional and accomplished Squarespace user. They have access to exclusive benefits that help them better serve their clients.” - Squarespace

+ are professional photos required?

Yes. Quality, custom, updated photography is critical in creating a brand and a presence with online platforms. My Wolf Design requires these photos to begin designing your new website. Photography is offered for local clients at an additional cost. Stock photography is also available.

+ what website platform do you use?

Squarespace. This platform allows all items to be customized and that is so important when creating an online presence under your branding aesthetic. In addition, a website is a living, breathing entity and a platform that is user friendly for continued maintenance is very important.

+ why Squarespace?

All clients need to continue the management of their site (Blog, Store, Photo Gallery, Pricing, Sales, Announcements, Seasonal Updates, etc.) once it's launched and Squarespace is far more user friendly than other platforms

Customer Service with Squarespace is leaps and bounds better than Wordpress

System Updates. You have to manually perform updates with Wordpress however Squarespace does them for you, automatically

Wordpress can appear to cost less however they price everything separately but Squarespace is an all-in-one price

+ are there any additional fees I should know about?

Please note that additional fees apply for web hosting with Squarespace, domain name hosting plus potential charges for any 3rd party services you wish to use, such as Google G Suite, eCommerce transaction fees, Zoom Communications, etc. On average it will cost approximately $200 annually to have your website and URL.

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branding faq

+ I am super interested in your branding services, how do we begin?

Simple! Get in contact with me and I will guide you from there. Just click the button at the bottom of this page!

+ What do I need to start?

To get your project started I will send you an intake form, contract and collect deposit. From there we will have our initial consultation and I will collect all I need to begin your new brand.

+ How do payments work?

Standard deposit for all projects is 50%. Payment plans are available upon request.

+ what software do you use?

Adobe Illustrator. There is no other program better than Illustrator for professional logos.

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content writing faq

+ why do I need a professional Content Writer?

The content is the voice of your brand, written exactly for your target audience ensuring marketing and SEO methods are all top priorities. Creating the content is a large portion of creating a great website and usually clients don't have the time or knowledge to complete it. Additionally the better the content, the better the results and having content written by fresh eyes is actually better! The totally reasonable cost is so worth it in the end.

+ I am super interested in your content writing services, how do we begin?

Simple! Get in contact with me and I will guide you from there. Just click the button at the bottom of this page!

+ What do I need to start?

To get your project started I will send you an intake form, contract and collect deposit. From there we will have our initial consultation and I will collect all I need to begin your new project.

+ How do payments work?

Standard deposit for all projects is 50%. Payment plans are available upon request.

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