Ideal for our Beauty, Spa & Medical Aesthetics Industry business owners (but of course open to all!)
What we will cover:
CEO-level KPIs: what to track daily, weekly, and monthly (and why most owners track the wrong numbers)
Using a simple CEO Dashboard to read the real-time pulse of your business
Aligning business goals, KPIs, and team roles for clarity and accountability
Building job descriptions and scorecards that clearly define performance and success
Turning leadership discipline, standards, and structure into consistent execution and growth
Q&A
Presented by Erin MacNeil, Founder and Owner of The Spa Business Coach
Erin is a powerhouse in the beauty and medspa industry with 20+ years of experience. Leading and coaching businesses to scale with confidence. Before founding The Spa Business Coach, she honed her expertise in operations, leadership, and financials with top luxury hotel groups and spa brands.
As a Spa Financial Specialist and Operations Expert, Erin turns chaos into clarity, helping medspa owners master their numbers, lead with impact, and streamline operations. With a proven track record of transforming more than 150 struggling businesses and growing profitable ones, her mentorship is the blueprint for owners ready to take control in becoming a highly profitable, team run business that gives them more funds, fun and freedom!
